All NOMINATION jewelry is covered by a limited 2 year warranty on any manufacturing faults. The warranty does not cover damage caused by normal wear and tear.

Our policy is that any returns need to have proof of purchase from N-Jewelry Pty Ltd. In order to more efficiently monitor all claims please email customerservice@n-jewelry.com.au and you will be given a reference number. Your returns will not be accepted without this number or without a receipt/invoice. The issue of this number is only to used to track your claim and does not guarantee acceptance of the claim.

As we must follow the return policy given to us by NOMINATION Italy we can only help you with manufacturing faults and will not accept returns for the following reasons:

  • Damage caused by normal wear and tear.
  • Enamel coming off composable links. This is due to the wearing of the bracelet in water. Please do not wear your Composable bracelet in water.
  • Composable links with a pulled or stetched spring will not be covered as this is due to mistreatment of the link. This also includes any other ready to wear product that is made up of composable links.
  • The wear and tear of leather.
  • The snapping of  the steel ball chains or thin linked chains.

Please return your jewelry in a well packed maner by a secure method, EG: Registered Post to N-J Pty Ltd, 11 Girraween Street, Buff Point, NSW, 2262.